Author: Andrew Stace

  The key to any successful business will be found in its communication systems For any business with more than 1 person, a clearly followed communication structure is essential if the business is to run with as little firefighting as possible. Good communication starts from the very outset of any person’s journey within an organisation, as early as the initial interview, or company formation. Understanding the mission of the company and what your role is so you are clear on your purpose will make what you do each day count. An aimless set of instructions without any meaning can lead to despondency and lack of motivation. Being communicated to in a way that makes you feel valued as part of a bigger story will ensure that you believe in what you are doing and give it every bit of effort you have in you. But it doesn’t stop there, because people forget! They forget why they do what they do after days and weeks of working at the same things and the belief and motivation can be easily diluted with the monogamous day to day operations of their role. So how can we keep our people motivated and reminded of how important they are to the team, and how important their customers are to the operations of the business? Consistent but fresh communicating within the team will ensure that...