Author: Dave Dean

For the last couple of months, I’ve spoken about creating our Vision, Mission and Values Statements and this month I want to address the third element in this series – Values. Ideally, our core values will explicitly define how our staff will behave with each other and with your customers, suppliers and other stakeholders. When we get our values right, our staff will embrace them… but, as Patrick Lencioni said, get them wrong and… “Empty values statements, create cynical and dispirited employees, alienate customers, and undermine managerial credibility”. Values are who we are. Not who we’d like to be, not...

Why is it that only 10% of the population stick to their resolution? It’s that time of year again.  A time for fresh hope and renewed optimism, a time when the troubles of the previous twelve months can be cast aside and a clean slate with an abundance of opportunity is presented to us.  It’s January, it’s 2018 and it’s time to hit the reset button and ‘start’ again. As we say goodbye 2017 and hello to 2018, it is out with the old and in with the  new.  Everyone is extra motivated for more success and greater productivity...