Author: Dave Dean

DECISIONS DECISIONS

Trying to make ‘perfect’ choices in a dynamic world is a recipe for disaster Business Owners have to make hundreds of decisions every day. They can’t avoid making decisions. In fact, avoiding making a decision is simply a decision in itself. Amazon Chief, Jeff Bezos, says there are two types of decisions, Type 1 – mission critical, high impact decisions that affect overall strategy… and Type 2 – lower impact choices that can be easily reversed if necessary. Bezos goes further, he suggests it’s possible, no advisable, to make decisions with just 70% of the ‘perceived ideal information’.  For...

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GROWING PAINS ARE NATURAL

Don’t just accept challenges, embrace them! Whenever we employ a new member of staff, I like to set expectations by saying, “Welcome to a rollercoaster ride… When you work here, the only constant you can expect is change!” Thing is, we all start out in business with ambitions, no expectations, of growth… yet growth cannot possibly occur without change. Ironically enough, when it arrives the sudden surge can cause a company to falter or even fail. For example, while our businesses are small, we can normally take care of the day to day routines. But as growth appears our...

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COACHING FOR PERFORMANCE

Improving your Coaching Skills should be part of your Business Growth Strategy When you hear the word Coaching, what comes to mind? You may just see and treat it as a separate task, as a “side dish” on the menu of business responsibilities. Yet, you’ll lose a lot of leverage and influence if you view coaching only as a way of correcting deficiencies in performance. My view is that coaching should be an integral part of your leadership and management strategy. It’s an indispensable tool and fundamental way of relating to your team. Business owners have a tendency to...

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DON’T RUN OUT OF TOILET ROLLS!

Why you should have a system for every task in your business . . .  “Mr Dean, there’s a call for you, they said it was important.” The call had come during a meeting at a customer’s premises. I excused myself, left the room and took the call.  I was concerned. Had a member of staff been injured? Was the place on fire? Had the bank called and withdrawn their support? Nope, they’d run out of toilet rolls. When I heard the reason for the call and fully understood that the person on the other end was serious and...

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THE LAW OF THE LID

In 2015 I spent 5 days in Orlando, Florida (yeah, I know, it’s tough at the top!) in a personal growth conference with 3000 other business owners. All there to learn from some great thinking minds, including the number one leadership author John Maxwell. It was the first time I really understood the Law of the Lid. Let me explain. You’re the leader of your business. If your thinking is unclear, the organisation will, in all likelihood, be worse. But the clearer you are, the clearer the organisation will become. You’ll never have all the answers. Never will. But...

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